Custodian recs for Gold IRA – who are you guys using?

• •Most of what I've found on forums is a few years old so wanted to poll the current crowd.
• •My advisor has a few recommendations, but before I pull the trigger on anyone, I wanted to tap into this community's experience.
• •I'm looking for a company that's reliable, transparent with their fees, and has a solid reputation for handling physical precious metals.

Okay, so I've been doing a ton of research lately into expanding my Gold IRA, specifically looking at adding some more physical gold given everything going on. My portfolio is sitting comfortably between $300-400k right now, and a decent chunk of that is already in gold, but I'm thinking of seriously upping my holdings. My financial advisor here in SLC has been great guiding me through the process on the investment side, but when it comes to the nitty-gritty of custodians, I'm finding a lot of mixed reviews online and it's making me a little antsy. Most of what I've found on forums is a few years old so wanted to poll the current crowd.

My advisor has a few recommendations, but before I pull the trigger on anyone, I wanted to tap into this community's experience. I've heard some horror stories about high fees, slow processing times, or just generally unresponsive customer service with some custodians, and that's the last thing I need. I'm looking for a company that's reliable, transparent with their fees, and has a solid reputation for handling physical precious metals. I'm especially interested in anyone who has specifically dealt with rollover or direct transfer processes – was it smooth sailing or a bureaucratic nightmare?

Any specific custodian names, good or bad, and especially why you recommend or advise against them, would be super helpful. What kind of fees are you seeing? Are you happy with their communication? I'm trying to make the most informed decision possible here. Thanks in advance for sharing your insights!