Considering Birch Gold for a Smaller Portfolio - Anyone Here Use Them?

• •I've been seriously looking into rolling over a portion of my old 401k into a Gold IRA, and Birch Gold Group keeps popping up.
• •Gold just feels like the ultimate safe haven, especially with all the talk about inflation and currency debasement.
• •My main concern is that it seems like a lot of these Gold IRA companies are geared towards much larger accounts.

I've been seriously looking into rolling over a portion of my old 401k into a Gold IRA, and Birch Gold Group keeps popping up. My current portfolio is sitting right around the $150k mark, and I'm probably only looking to put maybe 10-15% of that into precious metals as a hedge. I'm a military contractor down here in Jacksonville, and honestly, the geopolitical stuff lately has me wanting some serious security for my retirement. Gold just feels like the ultimate safe haven, especially with all the talk about inflation and currency debasement.

My main concern is that it seems like a lot of these Gold IRA companies are geared towards much larger accounts. Does anyone here have experience with Birch Gold Group for a smaller starter account, like in the $15k-$25k range? Are their fees manageable at that level, or do they really start eating into your gains? I'm specifically interested in storing gold coins, not bars, for what that's worth. I've been doing a ton of reading on the different types of eligible coins – American Gold Eagles are definitely on my radar.

I've been doing my due diligence, looking through various reviews and even spent some time on the Learning Center at Gold IRA Blueprint, which has been pretty helpful for understanding the basics and common pitfalls. They've got some good info there on picking a custodian and whatnot. But I really want to hear from actual people who've gone through the process with Birch Gold, especially if your initial investment wasn't huge.

How was their customer service for you? Did you feel pushed into anything, or were they genuinely helpful in answering questions about fees, storage options, and the like? Any hidden costs I should be aware of? Just trying to get a realistic picture before I take the plunge. Any insights would be appreciated!