Augusta PM - worth it for a chunk of my portfolio?

• •Alright, so I’ve been kicking around the idea of moving a decent chunk of my retirement savings into precious metals for a while now.
• •We make real things, you know?
• •So the whole paper wealth thing sometimes makes me a little uneasy, especially with all the economic uncertainty floating around.

Alright, so I’ve been kicking around the idea of moving a decent chunk of my retirement savings into precious metals for a while now. My portfolio is sitting somewhere in the $400k range, and as a manufacturing exec here in Cleveland, I've always been a big believer in tangible assets. We make real things, you know? Not bits and bytes. So the whole paper wealth thing sometimes makes me a little uneasy, especially with all the economic uncertainty floating around.

I’ve been doing a ton of research, and Augusta Precious Metals keeps popping up. I’ve read a lot of good things, but also some of the usual skepticism about any PM company. For those of you who’ve actually gone through the process with them, was it a smooth experience? Specifically, I'm thinking about rolling over a Traditional IRA. How was their customer service through that whole transfer process? Any hidden fees or surprises that you wish you knew about beforehand? I’m looking at putting in roughly $100k-$150k initially, so it's not chump change for me.

I already did their free Gold IRA Guide and spent way too long on that Gold IRA Quiz (which was actually pretty helpful for understanding my own risk tolerance, gotta admit). But there’s a difference between reading about it and hearing from real people who have actually done it. My biggest concern is making sure they’re truly transparent and that the buy/sell spreads aren’t going to eat me alive down the road. Any insights on that would be huge. Thanks in advance for any feedback!